Houserules

General rules

  • All instructions from employees of this hotel, which are related to house rules, must be followed. Complaints can be reported to the management.
  • In case of fire, stay calm. Report fire to reception and/or hit the nearest fire alarm.
  • In the event of a general fire alarm, leave the building immediately.
  • Pets are allowed after consultation.
  • At check-in, all our hotel guests must be 18 years or older to stay with us. Each hotel guest must identify themselves and register separately.
  • Children under 18 years of age must stay under parental supervision.
  • Found items must be handed in at the reception.
  • Hotel La Randulina is not responsible for loss or theft of your belongings.
  • The management, the owner of this location and/or persons working for the hotel cannot be held liable for any injury and/or material or immaterial damage that visitors to the location may experience.

It is forbidden to

  • Emergency exits can be used as (normal) entrances and exits
  • To take hotel property outside the building. In case of wilful damage to property of Hotel La Randulina, one can be held liable for the repair and/or replacement costs.
  • To consume, use, trade or possess narcotics. If this is found, the police and the judiciary will be called in
  • To cause a nuisance to others, for example by playing loud music, behaving rudely or making noise of any kind.
  • To cover and/or disable the smoke detector. If this is found, you will be denied access to the hotel immediately. We are forced to charge a €250 fine for this.
  • The paid reception of guests in one's room for the purpose of sexual activities.
  • Smoking in the room. If we find that smoking is taking place in the room, we will be forced to charge €250,- cleaning costs. If the fire alarm goes off due to smoking in the room, the fire brigade's call-out costs of €275,- will be charged to you.

In all cases not provided for in these regulations, the management of Hotel La Randulina will decide. Failure to comply with these rules may result in the police and the judiciary being called in and you will be asked to leave the premises immediately. The hotel reserves the right to terminate the reservation immediately without refunding the paid reservation amount.